Covid-19 Information Mahayana Tulum

The health and wellbeing of our guests and our staff is our top priority at Mahayana. Mahayana follows local and International health guidelines to minimize the spread of Covid-19.

Negative Covid-19 Test Requirement for Travels from the United States

The CDC recently announced the requirement for all air travelers to the U.S. to provide a negative Covid-19 test before boarding their flight. The test must be taken within 72hrs of entering the U.S. and is mandatory for all air passengers.

We recommend checking your country’s travel advisory website to stay updated. 

Onsite Covid Testing

We are connected with a local doctor to provide rapid antigen testing at the Mahayana property.  

Guests will have the results in 30 mins along with their required documentation in digital form.

 

The cost of the Covid tests is as follows:

  • Antigen test at the property $65 USD.

  • PCR test at the property $140 USD.

 

Please contact us to schedule your Covid test so it can be made within 72hrs of your departure, or for any questions or concerns regarding this process.

Holiday homes are a great choice for travel as you enjoy plenty of personal space & enhanced cleaning protocols and policies are in place to protect your health.

Cocoon in your private home with a wealth of amenities to ensure a relaxing stay --  full kitchens, grocery delivery, daily housekeeping, private chef options, and high-speed fiber-optic wifi to keep you connected.

There truly is no better place to recharge your spirit than in a private home on Tulum beach.

Safety features

  • Staff follow all safety protocols as directed by local authorities

  • Shared stationery such as printed menus, magazines, pens, and paper removed. QR Codes for private chef and guest services information.

  • Hand sanitizer in homes

  • First aid kit 

  • Access to health care professionals 

  • Staff health checks and stay home with pay option provided

Physical distancing

  • Contactless check-in/check-out

  • Cashless payment

  • Physical distancing rules followed

  • Single-room air conditioning for guest accommodation (all homes)

Cleanliness & disinfecting

  • Use of cleaning chemicals that are effective against Coronavirus

  • Linens, towels, and laundry washed in accordance with local authority guidelines

  • Guest accommodation is disinfected between stays

  • Property is cleaned by professional cleaning staff wearing mask & gloves

  • High touch surfaces cleaned daily

  • Guests have the option to cancel any cleaning services for their accommodation during their stay

  • Hand sanitizer in all homes

Cancelation Policy

We require a 50% deposit to hold your dates. Your balance is due 14 days before arrival or in cash at check-in. All payments are non-refundable however we will hold any payments as credit towards a future stay if you are unable to travel due to increased travel restrictions from your time of booking due to Covid-19.

 

For specific questions regarding your stay please email Snow Colbeck at reservations@mahayanatulum.com.

 

It is our passion to welcome guests to the place we love.
Sending everyone virtual hugs and blessings from Tulum.